July 21 (Reuters) – Rogers Communications Inc (RCIb.TO), on Thursday appointed Ron McKenzie as its new chief expertise and data officer, weeks after an unprecedented outage at considered one of Canada’s greatest telecom operators shut banking, transport and authorities entry for tens of millions.
The 19-hour service outage earlier this month drew ire from clients and sparked calls for for extra impartial competitors at a time when Rogers is seeking to elevate a block on its try and take over rival Shaw Communications (SJRb.TO) in a C$20 billion deal. learn extra
McKenzie will change Jorge Fernandes efficient instantly, the corporate mentioned.
McKenzie, a former Shaw Communications government, joined Rogers in 2019 and later headed the division liable for supply of providers to Canadian companies.
The Canadian authorities ordered a probe and demanded telecommunications corporations agree inside 60 days to develop communication protocols to maintain individuals higher knowledgeable following the outage. learn extra
Rogers has pledged to take a position to keep away from a repeat of the large outage and mentioned it could be crediting clients with the equal of 5 days service. learn extra
Reporting by Akash Sriram in Bengaluru; Modifying by Sriraj Kalluvila
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